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Controller cannot boot after "SATA drive stress test" DIAG

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8300
  • FAS8700
  • A400
  • ONTAP 9.7p4

Issue

  •  After running "Stress-Test System"diagnostics, The node becomes unbootable state.

Example:

1) Scan System
2) Test System (must scan system, first)
3) Test Memory (must scan system, first)
4) Stress-Test System (must scan system, first)
5) Show VPD Information
6) Show FW Revision
7) Show MAC Address
8) Show Logs
9) Reboot (BMC Power Cycle) Controller to LOADER

[2020-09-30 14:49:12.884] Can't find backup boot device u0a.1
[2020-09-30 14:49:12.941] ACPI RSDP Found at 0x6c505000
[2020-09-30 14:49:15.574] Auto FW update image invalid: Unsupported function
[2020-09-30 14:49:15.583] Auto FW update failed fat://boot0/X86_64/firmware/SB_XXVII/firmware2.img
[2020-09-30 14:49:15.594] Warning: Auto-update firmware image is invalid. Contact technical support for assistance.

  • The node can't enter to maintenance mode during boot.
Example:

*******************************
* *
* Press Ctrl-C for Boot Menu. *
* *
*******************************
cryptomod_fips: Executing Crypto FIPS Self Tests.
cryptomod_fips: Crypto FIPS self-test: 'CPU COMPATIBILITY' passed.
yptomod_fips: Crypto FIPS self-test: 'Self-integrity' passed.
^CBoot Menu will be available.
WARNING: Failed to restore /var from /dev/nvrd1. Removing logs...
ERROR: netapp_varfs: Failed to restore /var from /dev/nvrd1 after clean shutdown. Please contact technical support.

 

 

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