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CHASSIS FAN FRU FAILED reported by both nodes due to sensors misreading

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS8200

Issue

  • Multiple CHASSIS FAN FRU FAILED messages in EMS. Example

[node-02: env_mgr: monitor.fru.info.unreadable:error]: The inventory information of FRU Fan2 is not readable.
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F1 (failed)
[node-02: env_mgr: monitor.chassisFan.stop:error]: Chassis fan contains at least one stopped fan: SysFan2 F2 (failed)
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F1
[node-02: env_mgr: callhome.c.fan.fru.fault:error]: Call home for CHASSIS FAN FRU FAILED: SysFan2 F2

  • Sensor errors in SP-LATEST-SYSLOG. Example:

Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 55 reading error
Oct  5 02:33:39 (none) : [402 WARNING][hal_api.c:356]Sensor 56 reading error
Oct  5 02:33:45 (none) env_mgr[1165]: Failed to read fru cb  

  • Sysfan and FRU related messages in SP-LATEST-SYSTEM-EVENT-LOG

Record 774: Wed Jul 20 12:33:50 2022 [IPMI.notice]: 6401 | 02 | EVT: 6f01ffff | Sysfan2_Present | Assertion Event, "Absent"
Record 775: Wed Jul 20 12:33:51 2022 [IPMI.notice]: 6501 | 02 | EVT: 0301ffff | Attn_Sensor1 | Assertion Event, "State Asserted"
Record 776: Wed Jul 20 12:34:05 2022 [IPMI.warning]: FRUID 4 Access error
Record 777: Wed Jul 20 12:34:05 2022 [IPMI.notice]: 6601 | 02 | EVT: 6f00ffff | Sysfan2_Present | Assertion Event, "Present"

  • Device not detected in SYSCONFIG-M

!FAN1!021728019240!441-00025!A1!
!FAN2: Error reading FRU EEPROM
!FAN3!021728018994!441-00025!A1!

 

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