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Both shelf modules report CRITICAL condition on DS2246

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871
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Votes:
1
Category:
disk-shelves
Specialty:
hw
Last Updated:

Applies to

DS2246

Issue

  • Shelf reports critical condition
::> run local storage show fault
Enclosure Status: critical
Channel: 0a
Shelf: 1
Shelf Type: DS2246
Product Serial Number: xxxxxxxxx
Module Type: IOM6
  • Frequent alerts generated from both controllers
HA Group Notification (SHELF_FAULT) WARNING
  • Both IOM modules with critical status however they continue to operate as normal
Vendor Unique Element 83-IOM6: (SAS)
Element Status   Status           Bytes  Status Descriptions
1 [IOM6 A]    : CRITICAL          02,08,00,A4   MASTER, RESERVED, RESERVED, RESERVED
2 [IOM6 B]    : CRITICAL          02,00,00,A4   RESERVED, RESERVED, RESERVED
  • All disks might show
Disk Elements:
Element Status                  Status Bytes  Status Descriptions
  0 [Bay  0]: NONCRITICAL       03,00,00,10   DEVICE OFF
  1 [Bay  1]: NONCRITICAL       03,01,00,10   DEVICE OFF
  2 [Bay  2]: NONCRITICAL       03,02,00,10   DEVICE OFF
  ...
 23 [Bay 23]: NONCRITICAL       03,17,00,10   DEVICE OFF
  • Shelf sensors might show
Temperature Sensors:
Element Status         Status Bytes  Status Descriptions
  1: NONCRITICAL       03,00,14,01   UT WARNING
  2: CRITICAL          02,00,14,03   UT WARNING, UT FAILURE
  • Reseating both IOM modules one at a time (with remove for at least 70 seconds before reinserting) didn't resolved the issue

 

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