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BMC upgrade fails with Error "command failed: Unable to schedule Service Processor update"

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Category:
fas-systems
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hw
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Applies to

  • All FAS systems
  • All AFF systems
  • ONTAP 9
  • BMC/SP Firmware Upgrade

Issue

BMC/SP upgrade fails with Error: command failed: Unable to schedule Service Processor update.

Example:

::*> system service-processor image update -node **** -package SP_FW.zip
Note: Firmware update will need to reboot the SP on completion. If your console connection is through the SP,
      it will be disconnected
      Do you want to proceed with the firmware update ? {y|n}: y
Error: command failed: Unable to schedule Service Processor update.

 

BMC/SP upgrade fails from BMC/SP perspective: FW package install failed, the new version is not compatible with this platform.....FAILED

Example:

SP> sp update http://web.server/SP_FW.gz

NOTE: In most cases, ONTAP will automatically update the SP firmware with a
compatible firmware version in the background and no action is required from
you.

Manually installing the SP firmware using this command may result in
incompatible combinations of ONTAP and SP firmware.

Use of this command is not recommended.

Do you wish to continue? (y/n): y
Downloading package...
Uncompressing package...(md5sum=85a830077c6fbe2efba89058b81b0036)
Unarchiving package...grep: /tmp/fud_eth/RLM_FW/install/Metadata: No such file or directory
grep: /tmp/fud_eth/RLM_FW/install/Metadata: No such file or directory

FW package install failed, the new version is not compatible with this platform.....FAILED
Cleaning up...
ERROR : SP FW Update Unsuccessful.

 

 

 

 

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