BMC not responding with ****FAILED : smf_sp_network_status_get for IPv4 or v6

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Visibility:: Public

Votes:: 0

Category:: fas-systems

Specialty:: hw

Last Updated:

Applies to

AFF A400 / FAS8300 / FAS8700
BMC 13.7

Issue

Multiple servprocd errors. Example:

[node_name-01: servprocd: kern.vm.mmap.return:notice]: mmap(2) by servprocd (pid 6180) for size 2101248 failed: VMEM limit exceeded, limit 1099689656, error 12.

Service Processor not responding in one node. Example:

::> sp show

IP Firmware

Node Type Status Configured Version IP Address

------------- ---- ----------- ------------ --------- -------------------------

node_name-02 BMC online true 13.7 1.2.3.4

Error: show failed: Timeout: Operation "sp_system_view_iterator::get_imp()" took longer than 25 seconds to complete [from mgwd on node "node_name-01" (VSID: -1) to servprocd at 127.0.0.1]

Events eample:

::> event log show

Time Node Severity Event

------------------- ---------------- ------------- ---------------------------

12/21/2022 13:01:58 node_name-01     ALERT         spm.servprocd.process.exit: Service processor daemon (servprocd) with ID 6160 exited as a result of signal 6. This server will attempt to restart.

12/21/2022 13:01:53 node_name-01     ERROR         ucore.panicString: 'servprocd: Call to pthread_create() failed with error: Resource temporarily unavailable, raising SIGABRT(6) at RIP 0x8075db6aa (pid 6160, uid 0, timestamp 1671624113)'

2 entries were displayed

Sysconfig -a output:

Service Processor Status: Unknown

Firmware Version: (null)

Mgmt MAC Address: (null)

Ethernet Link: down

****FAILED : smf_sp_network_status_get for IPv4

IPv4 configuration: Disabled

****FAILED : smf_sp_network_status_get for IPv6

IPv6 configuration: Disabled