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Auto Support Alert:callhome.hm.alert.critical:Call home for Health Monitor process nphm: CriticalCECCCountMemErrAlert[DIMM-4]

Applies to

  • AFF-A300
  • ONTAP 9.1P13

Issue

  • EMS raises “CriticalCECCCountMemErrAlert” error.

Example:

Sat May 30 12:12:45 UTC [hostname: mgwd: callhome.hm.alert.critical:alert]: Call home for Health Monitor process nphm: CriticalCECCCountMemErrAlert[DIMM-4].

  • In ASUP Health Alert, the “Correctable ECC error count” is over 500 times.

 Example:

Slot Name: DIMM-4
CPU Socket: 0
Channel: 1
Slot number on a channel: 1
Correctable ECC error count: 506
Uncorrectable ECC error count: 0

 

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