Skip to main content
NetApp Knowledge Base

AutoSupport reports "Multiple Disks Missing"

Views:
1,127
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS/AFF system

Issue

  • AutoSupport reports HA Group Notification (MULTIPLE DISKS MISSING) WARNING
  • The following error can be seen in the message log:

Example 1:

[raid.disk.missing:info]: Disk 2a.102 Shelf 6 Bay 6 [NETAPP X276_HPYTA288F10 NA03] S/N [XXXXXXXX] is missing from the system
[raid.config.spare.disk.missing:info]: Spare Disk 3a.32 Shelf 2 Bay 0 [NETAPP X276_HPYTA288F10 NA03] S/N [XXXXXXXX] is missing.
[ses.channel.rescanInitiated:info]: Initiating rescan on channel 2a
[raid.config.spare.disk.missing:info]: Spare Disk 1a.76 Shelf 4 Bay 12 [NETAPP X276_HPYTA288F10 NA03] S/N [XXXXXXXX] is missing.

Example 2:

[filer:scsi.cmd.excessiveVictim:warning]: device 6d.00.15: excessive victim abort: delta time 78770: retry CDB 0x28:00000008:000a: victim retry count 157: retry count 1: timeout retry count 0: path retry count 0: adapter status 0x15: target status 0x0: sense data SCSI:no sense -  (0x0 - 0x0 0x0 ).  
[filer:scsi.cmd.excessiveVictim:warning]: device 6d.00.18: excessive victim abort: delta time 78767: retry CDB 0x28:00000008:000a: victim retry count 156: retry count 1: timeout retry count 0: path retry count 0: adapter status 0x15: target status 0x0: sense data SCSI:no sense -  (0x0 - 0x0 0x0 ).  
[filer:scsi.cmd.excessiveVictim:warning]: device 6d.00.19: excessive victim abort: delta time 78770: retry CDB 0x28:00000008:000a: victim retry count 157: retry count 1: timeout retry count 0: path retry count 0: adapter status 0x15: target status 0x0: sense data SCSI:no sense -  (0x0 - 0x0 0x0 ).  

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.