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AutoSupport fails to deliver: status is stuck in transmitting

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102
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport

Issue

AutoSupport is stuck in transmitting status for many months:

FAS8040::> date
Node      Date                     Time zone
--------- ------------------------ -------------------------
FAS8040-01
          Mon Feb 01 14:40:37 2021 America/New_York
FAS8040-02
          Mon Feb 01 14:40:37 2021 America/New_York
2 entries were displayed.

FAS8040::> autosupport history show

Seq Attempt Percent Last

Node Num Destination Status Count Complete Update

------------ ----- ----------- -------------------- -------- -------- --------

FAS8040-01 2872 retransmit transmitting - - 5/20/2020 16:52:56

FAS8040-02 2866 retransmit transmitting - - 5/20/2020 16:53:35

 

 

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