AutoSupport HA Group Notification "DISK FAILED" WARNING

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Views:: 291

Visibility:: Public

Votes:: 2

Category:: disk-drives

Specialty:: hw

Last Updated:

Applies to

NetApp AFF and FAS systems
Data ONTAP 8.x
Data ONTAP 9.x

Issue

Auto Support reports hardware fault on single or multiple disks on the filer.

Example error codes seen:

An additional Disk 1a.17.13 Shelf 17 Bay 13 [NETAPP X412_S15K7560A15 NA08] S/N [Disk_Serial_number] has been reported for this system. An Initial ASUP Disk 1a.12.5 Shelf 12 Bay 5 [NETAPP X412_S15K7560A15 NA08] S/N [Disk_Serial_number] has been reported for this system.

Please see Additional Information for more details