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NetApp Knowledge Base

After PSU replacement, Attention LED still leads due to chassis failure

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404
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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS8040

Issue

  • The following alerts are reported regarding broken chassis Power Supply (PSU):
    CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2) WARNING
  • EMS log file:
    [env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power Output has failed
    [env_mgr: callhome.chassis.ps.replace:error]: Call home for CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2
  • SP latest event log file:
    Record 305:  [Agent.notice]: 561.610: 14 : Attention LED (at Midplane) asserted
    Record 306:  [Agent.notice]: 141.633: 14 : Attention LED (at Midplane) de-asserted
    Record 308:  [Agent.notice]: 538.865: 4 : AC Power Loss Signal PSU2 de-asserted
    Record 309:  [Agent.notice]: 661.755: 6 : DC Power OK PSU2 de-asserted
    Record 310:  [Agent.notice]: 661.760: 10 : Power Supply Fault LED PSU2 asserted
    Record 311:  [Agent.notice]: 774.741: 14 : Attention LED (at Midplane) asserted
    Record 312: [IPMI.notice]: 3500 | 02 | EVT: 0300ffff | PSU2_Pwr_In_OK | Assertion Event, "State Deasserted"
     
  • PSU has already been replaced, and the power supply errors persist for that power supply.

 

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