Skip to main content
NetApp Knowledge Base

After PSU replacement, Attention LED still leads due to chassis failure

Views:
518
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

FAS8040

Issue

  • The following alerts are reported regarding broken chassis Power Supply (PSU):
    CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2) WARNING
  • EMS log file:
    [env_mgr: monitor.chassisPowerSupply.degraded:notice]: Chassis power supply 2 is degraded: PSU2 Power Output has failed
    [env_mgr: callhome.chassis.ps.replace:error]: Call home for CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 2
  • SP latest event log file:
    Record 305:  [Agent.notice]: 561.610: 14 : Attention LED (at Midplane) asserted
    Record 306:  [Agent.notice]: 141.633: 14 : Attention LED (at Midplane) de-asserted
    Record 308:  [Agent.notice]: 538.865: 4 : AC Power Loss Signal PSU2 de-asserted
    Record 309:  [Agent.notice]: 661.755: 6 : DC Power OK PSU2 de-asserted
    Record 310:  [Agent.notice]: 661.760: 10 : Power Supply Fault LED PSU2 asserted
    Record 311:  [Agent.notice]: 774.741: 14 : Attention LED (at Midplane) asserted
    Record 312: [IPMI.notice]: 3500 | 02 | EVT: 0300ffff | PSU2_Pwr_In_OK | Assertion Event, "State Deasserted"
     
  • PSU has already been replaced, and the power supply errors persist for that power supply.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device