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NetApp Knowledge Base

AFF-A700/FAS9000 reporting NVRAM boot error messages and LEDs ON but without real errors

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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • FAS9000
  • AFF A700  

Issue

  • After a NVDIMM replacement in a FAS9000 or AFF A700, the system is still reporting: 

    ::> system controller service-event show -instance
    Node: NODE_NAME
    Service Event ID: 1
    Location: NVDIMM 1 on PCI 6
    Description: NVDIMM1:UECC detected
    Timestamp: Wed May 30 12:20:03 2018
    
    Node: NODE_NAME
    Service Event ID:2
    Location: NVDIMM 2 on PCI6
    Description: NVDIMM2: UECC detected
    Timestamp: Wed May 30 12:20:04 2018
    2 entries were displayed.
    
  • Boot process messages, in the console logs: 

================ Log #9 start time Tue Jun 5 14:57:30 2018 NetAppData ONTAP 9.3P4 ******************************************************* WARNING: The NVRAM DIMM1 has caused UECC in the past. Please replace it as soon as possible!!! *************************** WARNING: The NVRAM DIMM2 has caused UECC in the past. Please replace it as soon as possible!!! ****************************************************** 

  • SP events:  

Record 2434: Mon Nov 05 16:34:50.052098 2018 [IPMI.notice]: d001 | 02 |EVT: ef02ffff | NVS_Status | Deassertion Event, "Fault"

Record 141: Mon Dec 17 15:42:02.523180 2018 [IPMI.notice]: ac02 | 02 |EVT: 6f02ffff | NVS_Status | Assertion Event, "Fault" < - - - After the power off/on 

  • SP events: 

SP NODE_NAME> system service-event show
ID FRU Description Fault
Reason
--------------------------- -------
-----------
1 NVDIMM 1 on PCI 6
NVDIMM1: UECC detected
2 NVDIMM 2 on PCI 6
NVDIMM2: UECCdetected
Fault Lights On:
/chassis-1
PCI 6
NVDIMM 1 on PCI 6
NVDIMM 2 on PCI 6

  • No UECC / NVRAM messages being reported by the EMS logs

 

 

 

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