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AFF-A250 amber LED on while no fault is present on the system

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468
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

  • AFF A250
  • ONTAP 9

Issue

  • Amber LED persistently set to ON for both of the nodes.
  • No faults are listed in ONTAP
cluster::> system health alert show
This table is currently empty.

cluster::> system health subsystem show
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor ok
Switch-Health     ok
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster
                  ok
13 entries were displayed.
  • However the LED is shown to be lit by the BMC:
cluster::> set adv 
cluster::*> system controller fru led show
Node                  FRU Type    Bay Slot State   Lit By
--------------------- ----------- --- ---- ------- -------
host1
                      controller    A 1    on      SP
                      pci           - 1    off     -
                      pci           - 2    off     -
                      pci           - 3    off     -
                      pci           - 4    off     -
                      pci           - 5    off     -
                      pci           - 6    off     -
                      dimm-nv       - 1    off     -
                      dimm-nv       - 2    off     -
                      dimm          - 1    off     -
                      dimm          - 2    off     -
                      dimm          - 3    off     -
                      dimm          - 4    off     -
                      identify      - 1    off     -
5 entries were displayed.
  • No faults can be seen in the output of the 'bmc log debug' command from the BMC.
  • The issue persists through a full powercycle of the chassis.

 

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