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NetApp Knowledge Base

Why does a virtual machine freeze during a VMware snapshot

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Category:
e-series-systems
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esg
Last Updated:

Applies to

  • E-Series
  • VMware ESXi
  • Veeam

Answer

This is expected behavior, operating system (OS) requires a consistent snapshot for a successful recovery to achieve this two separate operations must occur. Active RAM state must be captured and the disk IO must be quiesced
 
Explanation:
  • In testing we have observed virtual machine (VM) suspend or ping request timed out from snaphot create, deletion and consolidation
  • Factors that influence this behavior and length of unresponsiveness