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E-Series temporary loss of drive redundancy during SANtricity OS upgrade

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Applies to

  • NetApp E-Series
  • NetApp SANtricity OS 11.40
  • NetApp SANtricity OS 11.50

Issue

  • SANtricity System Manager reports Degraded drawer during SANtricity OS upgrade
  • Major event log reports drawer becoming degraded shortly during IOM firmware upgrades:

A:1/23/21, 2:05:02 AM (02:05:02) 38259 2860 The drawer's status is optimal - Shelf 2, Drawer 2

A:1/23/21, 2:04:43 AM (02:04:43) 38258 285f A drawer in the shelf has become degraded - Shelf 2, Drawer 2 <--CRITICAL

A:1/23/21, 2:04:08 AM (02:04:08) 38252 301e IOM (ESM) firmware download completed - Shelf 2, Bay B

A:1/23/21, 2:02:11 AM (02:02:11) 38229 301c IOM (ESM) firmware download started - Shelf 2, Bay B

A:1/23/21, 2:02:11 AM (02:02:11) 38228 301e IOM (ESM) firmware download completed - Shelf 2, Bay A

A:1/23/21, 2:00:15 AM (02:00:15) 38212 301c IOM (ESM) firmware download started - Shelf 2, Bay A

 

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