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Loss of drive channel redundancy after E-Series firmware upgrade

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Applies to

  • NetApp E-Series E5760 platform
  • DE460c 60-drive enclosure
  • SANtricity OS Upgrade

Issue

  • When upgrading SANtricity OS from 11.40 to 11.50 on an E5760 array, drive channel(s) may lose redundancy
  • Below event will reported in major-event-log support log file and under Support > Events in SANtricity System Manager during the SANtricity OS upgrade for one or more drive drawers.

Event description: A drawer in the shelf has become degraded
Event type: 0x285f
Component Location: Shelf 99, Drawer <drawer number>

 

 

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