How to troubleshoot issues related to connectivity, zoning, or performance with Cisco fabric switches

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Category:: e-series-systems

Specialty:: esg

Last Updated:

Applies to

Flash Array

Description

TECHNICAL TRIAGE TEMPLATE

Section 1: Usage

Use:

Refer this TTT during a new case creation on the NetApp Support site
It is used by TSEs/Partners when a customer calls support directly, to help frame the issue
Section 2 provides links to most common solutions and additional resources for the Product/Technology
Section 3 provides steps to gather the relevant data to open a case

Product/Technology:
Cisco Fabric Switches

Audience:
Customer/Partner/TSE unfamiliar with the Product/Technology

This template should be used when a customer is experiencing issues in SAN and the fabric switches are being considered a possible source or contributor to the issue.
Switches might be involved if the issue is related to connectivity, zoning, or performance.

Section 2: Solutions

Cisco SAN switch documentation can be accessed here