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NetApp Knowledgebase

E-series all 12 disk drives are Loss of redundancy status in one Drawer

Views:
251
Visibility:
Public
Votes:
0
Category:
e-series-disk-shelves
Specialty:
hw
Last Updated:

Applies to

  • E-series
  • 60-Drive Tray

Issue

  • The recovery-guru-procedures shows "Failure Entry: NO_REDUNDANCY_DRIVE-Recovery Failure Type Code: 32" on all 12 disk drives of the affected Drawer.  
  • E-series all 12 disk drives are Loss of redundancy status in one Drawer by the DRIVES  of storage-array-profile.12disks.jpg
  • The recovery-guru-procedures shows "Failure Entry: SAS_PORT_FAILED-Recovery Failure Type Code: 113" on the affected tray. 

Storage array: Unnamed
Port reporting problem:
Drive tray 0, ESM: A (top), Channel 1, Internal connection
Status: SAS Port Failed
Failed or Degraded SAS Port

  • The recovery-guru-procedures shows "Failure Entry: DRAWER_DEGRADED-Recovery Failure Type Code: 393" on the affected Drawer. 

Storage array: Unnamed
Component reporting problem: Drawer 3
Status: Degraded
Location: Drive tray 0
Component requiring service: Drawer 3
Service action (removal) allowed: No Service action LED on component: No

 

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