E-Series drive tray does not come up after storage array powercycle

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Visibility:: Public

Votes:: 0

Category:: e-series-systems

Specialty:: esg

Last Updated:

Applies to

E-Series E5500
SANtricity OS 08.25.20.30

Issue

Drive tray does not come up after storage array powercycle.
After Powering On storage array, multiple drives HUC109090CSS601 MS07 in the DE5600 shelf show in offline state.
Logs:

Recovery Guru:
NATIVE_VG_FOREIGN_DRIVE_MUTUAL_REF-Recovery Failure Type Code: 215 VG_CLONED-Recovery Failure Type Code: 216 VOLUME_GROUP_MISSING-Recovery Failure Type Code: 202

Storage Array Profile:TRAY, SLOT STATUS CAPACITY MEDIA TYPE INTERFACE TYPE CURRENT DATA RATE PRODUCT ID FIRMWARE VERSION CAPABILITIES 1, 1 Offline 838.363 GB Hard Disk Drive SAS 6 Gbps HUC109090CSS601 MS07 DA, FDE 1, 2 Offline 838.363 GB Hard Disk Drive SAS 6 Gbps HUC109090CSS601 MS07 DA, FDE 1, 3 Offline 838.363 GB Hard Disk Drive SAS 6 Gbps HUC109090CSS601 MS07 DA, FDE

Major Event Logs show multiple Destination drive errors:
B:5/30/21 11:53:28 AM (18:53:28) 70573 1012 Destination driver error - Tray 1, Slot 11 B:5/30/21 11:53:28 AM (18:53:28) 70572 1012 Destination driver error - Tray 1, Slot 2 B:5/30/21 11:53:25 AM (18:53:25) 70571 1012 Destination driver error - Tray 3, Slot 21 B:5/30/21 11:53:25 AM (18:53:25) 70570 1012 Destination driver error - Tray 1, Slot 22 B:5/30/21 11:53:22 AM (18:53:22) 70569 1012 Destination driver error - Tray 3, Slot 13