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E-Series Volume failure - Autosupport message

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e-series-santricity-os-controller-software
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Applies to

  • E-Series
  • SANtricity OS Controller Software
  • Failed volumes

Event Summary

There can be multiple causes for volume failures. The most common cause includes power outage, wrong drive was pulled out of the system, loss of access to an external tray, and more.

Validate

SANtricity reports volume failures and one of more volumes and or disk pool / volume groups show as failed.

Resolution

Please contact NetApp Technical Support and reference this article for further assistance. The solution requires Diagnostic-level recovery. The use of Diagnostic commands and recovery steps is potentially disruptive and should only be used when directed by NetApp personnel.

Additional Information

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