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E-Series Unable to upgrade controller firmware due to invalid file detected

E-Series Unable to upgrade controller firmware due to invalid file detected

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Views:: 115

Visibility:: Public

Votes:: 0

Category:: e-series-santricity-management-software

Specialty:: esg

Last Updated:

Applies to

E2700
SANtrciicty Storage Manager 11.53 and below
Windows 10, Turkish localization

Issue

Unable to update the controller firmware either using the GUI and script editor.
NVSRAM file is valid and can be upgraded without any problem.
Firmware file is not detected and cannot be selected in the GUI.