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E-Series Dual Controller Reboot on E5700 with 11.70.1R1

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Category:
e-series-santricity-os-controller-software
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esg
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Applies to

  • E-Series Controller OS 11.70.1R1
  • E5700
  • VMware Hosts

Issue

  • Dual controller reboot on 11.70.1R1 caused data inaccessibility.
  • The controllers recover after the reboot.

Cause

Both Controllers rebooted due to an internal process lock not being released. Therefore, when another task that requires a lock it is unable to process by Santricity as it is waiting on the previous lock to free up.

 

 

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