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E-Series Core dump captured, "Reboot due to ancient IO, scsiOp=0x144755300 poolId=1 opCode=8a age=300000ms"

Views:
150
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • SANtricity OS: 08.53.00.04
  • E5700 series controllers

Issue

  • One of the controller reset and core dump captured:
Date/Time:  2020-MM-DD hh:mm:ss
Sequence number: 1234
Event type: 4010
Event category: Internal
Priority: Informational
Description: Controller reset
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
      sense data available for the requesting host and addressed logical unit
      combination.(0/00/00)
Component type: Controller
Component location: Shelf 99 - Bay A
Logged by: Controller in bay A
Main reboot reason: UNKNOWN
Extra (optional) reason:0
The time that the reboot command was issued:1111111
No of times reboot reason and extra repeated:0
Date/Time:  2020-MM-DD hh:mm:ss
Sequence number: 2345
Event type: 3700
Event category: Failure
Priority: Informational
Description: Core dump has been captured
Sense Key/ASC/ASCQ: No Additional Sense Information. The controller has no
      sense data available for the requesting host and addressed logical unit
      combination.(0/00/00)
Component type: Controller Firmware
Component location: None
Logged by: Controller in bay A
  • excLogShow shows:
---- Log Entry #0 (Core 2) MMM-DD-2020 hh:mm:ss PM ----
Reboot due to ancient IO, scsiOp=0x144755300 poolId=1 opCode=8a
age=300000ms
2020-MM-DD hh:mm:ss.123456
rebootReason 0x429c002, rebootReasonExtra 0x0


Backtrace of the crashed thread:
#0  0x00007ffa41ea0067 in raise () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
#1  0x00007ffa42b9ffd4 in vkiPanic () from /raid/lib/libeos-System.so
No symbol table info available.
#2  0x00007ffa42ba0102 in _vkiReboot () from /raid/lib/libeos-System.so
No symbol table info available.
#3  0x00007ffa2b136926 in scsi::SCSIManager::ancientIoReboot(scsi::AncientIoDetector*, scsi::Op*, unsigned int) () from /raid/lib/libeos-RAID.so
No symbol table info available.
#4  0x00007ffa2b13143b in scsi::ScsiOpPool::checkForAncientIo() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#5  0x00007ffa2b04a30f in utl::VkiTimeoutGroup::expired() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#6  0x00007ffa2a9bf140 in iopi::TimeoutWorkGroup::processAll() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#7  0x00007ffa2a965db5 in iop::MultiCoreScheduler::schedulerTaskDefault() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#8  0x00007ffa42ba3915 in vkiTask () from /raid/lib/libeos-System.so
No symbol table info available.
#9  0x00007ffa413d8064 in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0
No symbol table info available.
#10 0x00007ffa41f5362d in clone () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.

 

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