E-Series Array Not Sending Auto-supports displaying "ASUP Upload Host InetSocketAddress is unresolved"
Applies to
All E-Series hardware platforms.
Issue
- Attempting to configure Auto-supports receiving alert "java.net.UnknownHostException: support.netapp.com".
- From a support bundle from the system check the web-server-trace-log-B.txt for the following snippet:
ASUP Upload Host InetSocketAddress is unresolved.
- This will confirm the issue addressed in this KB is occurring.