E-Series drives in offline state after being migrated from one E-Series storage array to another
Applies to
NetApp E-Series
Issue
- Multiple drives are in an offline state in the SANtriciy management appliaction.
- The E-Series logs (
vdmShowDriveList
) indicate the drives' status isAcc/GrA/Off
(Accessible/Group Assigned/Offline) orNP/GrA/Off
(Not Present/Group Assigned/Offline). - The drives are fully seated, and none of the drives was physically missing from the enclosure.
- A volume group is reporting as '
VGContingentState
' in thevdmShowVGInfo
output or in the SANtricity management application.
See sample log snippets below:
StateCaptureData
Executing vdmShowDriveList(0,0,0,0,0,0,0,0,0,0)
Total Drives: 38
DriveAddr Devnum T/S Secure PI Med State Ord/VG# Vols WWN
====================================================================================
0x03773278 0x00010108 0/9 No 0 HDD Acc/GrA/Opt 1/4 2 20000024b68bfac50000000000000000
0x03774bc8 0x0001010b 0/12 No 0 HDD Acc/GrA/Opt 4/4 2 20000024b68c2a230000000000000000
0x0376d868 0x00010100 0/1 No 0 HDD Acc/SHS/Opt 20000024b68c2e120000000000000000
0x03775438 0x0001010c 0/13 No 0 HDD Acc/GrA/Opt 5/4 2 20000024b68c2f4f0000000000000000
0x03771928 0x00010105 0/6 No 0 HDD Acc/GrA/Opt 5/3 2 20000024b68c33e40000000000000000
0x0376e0d8 0x00010107 0/8 No 0 HDD Acc/GrA/Opt 7/3 2 20000024b68c365a0000000000000000
0x0376e914 0x00010104 0/5 No 0 HDD Acc/GrA/Opt 4/3 2 20000024b68c3a740000000000000000
0x03770848 0x00010004 85/5 No 0 HDD Acc/GrA/Opt 4/1 5 20000024b693f7f50000000000000000
0x036de75c 0x0001000e 85/15 No 0 HDD Acc/GrA/Opt 7/2 6 20000024b6945d7e0000000000000000
0x037710b8 0x00010006 85/7 No 0 HDD Acc/GrA/Opt 6/1 5 20000024b694605f0000000000000000
0x0376a734 0x00010008 85/9 No 0 HDD Acc/GrA/Opt 1/2 6 20000024b69469400000000000000000
0x0376bf18 0x00010101 0/2 No 0 HDD Acc/GrA/Opt 1/3 2 2000b45253874f600000000000000000
0x03776d88 0x0001000a 85/11 No 0 HDD Acc/GrA/Opt 3/2 6 2000b4525387722a0000000000000000
0x03772a08 0x00010002 85/3 No 0 HDD Acc/GrA/Opt 2/1 5 2000b452539eaa320000000000000000
0x036df26c 0x0001000b 85/12 No 0 HDD Acc/GrA/Opt 4/2 6 2000b45253abadf60000000000000000
0x0376ffd8 0x00010103 0/4 No 0 HDD Acc/GrA/Opt 3/3 2 2000b45253ad44de0000000000000000
0x03767c10 0x00010007 85/8 No 0 HDD Acc/GrA/Opt 7/1 5 2000b45253adc76e0000000000000000
0x036d6a94 0x00010001 85/2 No 0 HDD Acc/GrA/Opt 1/1 5 2000b45253adc7ec0000000000000000
0x03768574 0x00010106 0/7 No 0 HDD Acc/GrA/Opt 6/3 2 2000b45253adca240000000000000000
0x036dece4 0x0001000c 85/13 No 0 HDD Acc/GrA/Opt 5/2 6 2000b45253ae2d4f0000000000000000
0x03774358 0x0001000d 85/14 No 0 HDD Acc/GrA/Opt 6/2 6 2000b45253b066cd0000000000000000
0x0376afa4 0x0001010f 0/16 No 0 HDD Acc/SHS/Opt 2000b45253d095aa0000000000000000
0x0376b6a8 0x00010009 85/10 No 0 HDD Acc/GrA/Opt 2/2 6 2000b45253d2bfab0000000000000000
0x03d980b0 0x0001010d 0/14 No 0 HDD Acc/GrA/Opt 6/4 2 5000cca01e780f240000000000000000
0x03e791a0 0x0001010a 0/11 No 0 HDD Acc/GrA/Opt 3/4 2 5000cca01ea112580000000000000000
0x036de1d4 0x00010102 0/3 No 0 HDD Acc/GrA/Opt 2/3 2 5000cca029922d800000000000000000
0x0376c788 0x00010109 0/10 No 0 HDD Acc/GrA/Opt 2/4 2 5000cca0299234e00000000000000000
0x03769ec4 0x00010005 85/6 No 0 HDD Acc/GrA/Opt 5/1 5 5000cca02992acfc0000000000000000
0x0376f768 0x0001010e 0/15 No 0 HDD Acc/GrA/Opt 7/4 2 5000cca029935c680000000000000000
0x03773ae8 0x0001000f 85/16 No 0 HDD Acc/SHS/Opt 5000cca0406dba400000000000000000
0x03768de4 0x00010003 85/4 No 0 HDD Acc/GrA/Opt 3/1 5 5000cca0406e0e780000000000000000
0x00a6945c 0x00010000 85/1 No 0 HDD Acc/GrA/Off 3/0 0 5000cca01ea30ef00000000000000000
0x00a69668 0x0f000000 0/0 No 0 HDD NP/GrA/Off 4/0 0 5000cca01ea30ef40000000000000000
0x00a69c8c 0x0f000000 0/0 No 0 HDD NP/GrA/Off 7/0 0 5000cca01ea108040000000000000000
0x00a69044 0x0f000000 0/0 No 0 HDD NP/GrA/Off 1/0 0 5000cca01ea2c0bc0000000000000000
0x00a69250 0x0f000000 0/0 No 0 HDD NP/GrA/Off 2/0 0 5000cca01ea2db540000000000000000
0x00a69a80 0x0f000000 0/0 No 0 HDD NP/GrA/Off 6/0 0 5000cca01ea2fca80000000000000000
0x00a69874 0x0f000000 0/0 No 0 HDD NP/GrA/Off 5/0 0 5000cca01ea30e240000000000000000
Executing vdmShowVGInfo(0,0,0,0,0,0,0,0,0,0)
Seq:0 / RAID 5 / VGContingentState / TLP:F / DLP:F / SSM:F / ActDrv:7 / InActDrv:0 / VolCnt:0 / Secure:No
PI Capable:F - 0 / Label:2 / VGWwn:60080e50002c291a000008b24f4e9142
(Active) Drive:0x00a69044 devnum:0x0f000000 seqNum:1 Tray/Slot:100/02* State:NP/GrA/Off
(Active) Drive:0x00a69250 devnum:0x0f000000 seqNum:2 Tray/Slot:100/03* State:NP/GrA/Off
(Active) Drive:0x00a6945c devnum:0x00010000 seqNum:3 Tray/Slot:85/01 State:Acc/GrA/Off
(Active) Drive:0x00a69668 devnum:0x0f000000 seqNum:4 Tray/Slot:100/05* State:NP/GrA/Off
(Active) Drive:0x00a69874 devnum:0x0f000000 seqNum:5 Tray/Slot:100/06* State:NP/GrA/Off
(Active) Drive:0x00a69a80 devnum:0x0f000000 seqNum:6 Tray/Slot:100/07* State:NP/GrA/Off
(Active) Drive:0x00a69c8c devnum:0x0f000000 seqNum:7 Tray/Slot:100/08* State:NP/GrA/Off
Storage Array Profile
VOLUMES GROUPS------------------------------
SUMMARY
Total Arrays: 5
Total Capacity: 13.087 TB Usable, 12.911 TB Used
Total Free Capacity: 180.842 GB
Status: 4 Optimal, 1 Non Optimal
Name Status Usable Capacity Used Capacity Free Capacity RAID Level Drive/Media Type Volumes
1 Optimal 3,350.464 GB 3,340.000 GB 10.464 GB 5 SAS, Hard Disk Drive 6
2 Optimal 3,350.464 GB 3,280.000 GB 70.464 GB 5 SAS, Hard Disk Drive 2
2 Contingent - preparing for import 0.000 MB 0.000 MB 0.000 MB 5 SAS, Hard Disk Drive 0
3 Optimal 3,350.464 GB 3,280.000 GB 70.464 GB 5 SAS, Hard Disk Drive 2
4 Optimal 3,350.448 GB 3,321.000 GB 29.448 GB 5 SAS, Hard Disk Drive 5