Core dump triggered ancient IO on E-Series volume during write operation with reboot reason 0x429c002
Applies to
- NetApp SANtricity OS 11.60.2, 11.70.2
- NetApp E-Series
- Thin volumes
- Thick volumes
Issue
The controller resets in the MAJOR-EVENT-LOG:
B:10/23/20, 8:43:17 AM (08:43:17) 93386 4010 Controller reset - Shelf 1, Bay B----> Reboot Reason : SCSI: REBOOT_ON_ANCIENT_IOexcLogShow of the STATE-CAPTURE-DATA:-- Log Entry #5 (Core 0) Jan-25-2021 09:19:30 AM ----
Reboot due to ancient IO, scsiOp=0x103265480 poolId=1 opCode=8a
age=300000ms
2021-01-25 14:08:46.129106
rebootReason 0x429c002, rebootReasonExtra 0x0
Backtrace of the crashed thread:
#0 0x00007f4e5cee6067 in raise () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.
#1 0x00007f4e5dbce4ea in vkiPanic () from /raid/lib/libeos-System.so
No symbol table info available.
#2 0x00007f4e5dbce62a in _vkiReboot () from /raid/lib/libeos-System.so
No symbol table info available.
#3 0x00007f4e4601ee57 in scsi::SCSIManager::ancientIoReboot(scsi::AncientIoDetector*, scsi::Op*, unsigned int) () from /raid/lib/libeos-RAID.so
No symbol table info available.
#4 0x00007f4e4601994b in scsi::ScsiOpPool::checkForAncientIo() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#5 0x00007f4e45f2837f in utl::VkiTimeoutGroup::expired() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#6 0x00007f4e458a1750 in iopi::TimeoutWorkGroup::processAll() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#7 0x00007f4e457b8a82 in iop::IoScheduleManagerMulticore::raidCacheSchedulerTask1() () from /raid/lib/libeos-RAID.so
No symbol table info available.
#8 0x00007f4e5dbd1d95 in vkiTask () from /raid/lib/libeos-System.so
No symbol table info available.
#9 0x00007f4e5c41a064 in start_thread () from /lib/x86_64-linux-gnu/libpthread.so.0
No symbol table info available.
#10 0x00007f4e5cf9962d in clone () from /lib/x86_64-linux-gnu/libc.so.6
No symbol table info available.