Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

Controller shows 0F on the 7-Segment display during bootup after replacement

Views:
351
Visibility:
Public
Votes:
0
Category:
e-series-systems
Specialty:
esg
Last Updated:

Applies to

  • NetApp E2700
  • SANtricity OS 08.20

Issue

During a controller replacement, the new controller does not boot up and shows 0F on the 7-segment display.

A dual controller replacement is being performed. The first controller replaced in the storage system works without any issues. When the second controller is replaced, it locks down, showing 0F in the 7-segment display. No errors are visible during the initial boot process. The following errors are displayed in the excLogShow output in the STATE_CAPTURE file in the support bundle:

Unexpected PCI bus width x0 for BDF[1,9,0] TRIGGERING LOCKDOWN.

Unexpected PCI bus speed x1 for BDF[1,9,0] TRIGGERING LOCKDOWN.

 

PCI DEVICE 0 NOT FOUND: Host-side Fibre Device=0 Function=0 ClassCode=0xc0400

ParentBridge=PLX PCI-E Bridge to Host Card Port 0 TRIGGERING LOCKDOWN.

 

PCI DEVICE NOT ACCESSIBLE: Host-side Fibre Device=0 Function=0 ClassCode=0xc0400

ParentBridge=PLX PCI-E Bridge to Host Card Port 0

 

PCI DEVICE 0 NOT FOUND: Host-side Fibre Device=0 Function=1 ClassCode=0xc0400

ParentBridge=PLX PCI-E Bridge to Host Card Port 0 TRIGGERING LOCKDOWN.

 

PCI DEVICE NOT ACCESSIBLE: Host-side Fibre Device=0 Function=1 ClassCode=0xc0400

ParentBridge=PLX PCI-E Bridge to Host Card Port 0

 

PCI DEVICE 2 NOT FOUND: iSCSI Ethernet Device=0 Function=2 ClassCode=0x20000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0 TRIGGERING LOCKDOWN.

 

PCI DEVICE NOT ACCESSIBLE: iSCSI Ethernet Device=0 Function=2 ClassCode=0x20000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0

 

PCI DEVICE 2 NOT FOUND: iSCSI Ethernet Device=0 Function=3 ClassCode=0x20000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0 TRIGGERING LOCKDOWN.

 

PCI DEVICE NOT ACCESSIBLE: iSCSI Ethernet Device=0 Function=3 ClassCode=0x20000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0

 

PCI DEVICE 0 NOT FOUND: Host-side iSCSI Device=0 Function=4 ClassCode=0x28000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0 TRIGGERING LOCKDOWN.

 

PCI DEVICE NOT ACCESSIBLE: Host-side iSCSI Device=0 Function=4 ClassCode=0x28000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0

 

PCI DEVICE 0 NOT FOUND: Host-side iSCSI Device=0 Function=5 ClassCode=0x28000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0 TRIGGERING LOCKDOWN.

 

PCI DEVICE NOT ACCESSIBLE: Host-side iSCSI Device=0 Function=5 ClassCode=0x28000

ParentBridge=PLX PCI-E Bridge to Host Card Port 0

 

and Installing a replacement HIC or using two additional spare controllers does not resolve this issue.

 

Please call NetApp Technical support and mention this article for help.

 

Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support