Controller locked down with 7 segment 96 code

Applies to

• E-series
• E2800

Issue

• 7-segment LED shows code as 96
• Connecting through Console/Serial port and do not get any display even after power cycle
• Recovery Guru report as below:

Failure Entry 3: OFFLINE_CTL-Recovery Failure Type Code: 28
Storage array: array1
Component reporting problem: Controller in bay B
Status: Online
Location: Controller/Drive shelf 0, Controller in bay B