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NetApp Knowledge Base

Controller encountered persistent hardware errors - OE: Operational Error L3: Persistent hardware errors

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Applies to

E57xx

EF570

Issue

  • One or both controllers could have 7-segment code: OE L3
  • Installation of feature pack to change the HIC to NVMe mode on E57xx or EF570 controllers

Note: This feature pack can be applied to controllers running less memory than 32 GB. 

  • The following message can be seen during Start-Of-Day (SOD) output: 

   EXAMPLE: 

cmgr::CtlrLockdown::detectInsufficientMemory(): NVMeoF lockdown due to less than 32 GB of memory 

 

 

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