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The VSC backup jobs hung

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97
Visibility:
Public
Votes:
0
Category:
virtual-storage-console-for-vmware-vsphere
Specialty:
virt
Last Updated:

Applies to

Virtual Storage Console (VSC) 6.x Web Client

Issue

  • The VSC backup jobs hung at 23%.

23vsc.jpg

  • The aegis log of the VSC logs show the WARNING_SNAPSERVER_NOT_REGISTERED.
2020-11-30T02:01:26.0000118+08:00 ERROR VSC com.netapp.aegis.sms.util.SnapManagerServiceHelper SnapCenter Server is not configured for VSC. Please configure it first to proceed.
2020-11-30T02:01:26.0000118+08:00 ERROR VSC com.netapp.aegis.sms.client.SnapManagerProtectionGroupServiceRestImpl Failed to get backup job(s) : SnapCenter Server is not configured for VSC. Please configure it first to proceed.
2020-11-30T02:03:40.0000537+08:00 DEBUG VSC com.netapp.aegis.server.AegisApiServiceImpl Getting the GlobalConfiguration details.
2020-11-30T02:03:40.0000537+08:00 DEBUG VSC com.netapp.aegis.sms.util.SnapManagerServiceHelper propertiesFilePath C:\Program Files\NetApp\Virtual Storage Console/etc/scbr/scbr.properties
2020-11-30T02:16:04.0000427+08:00 DEBUG VSC com.netapp.aegis.currency.OntapCurrencyManager Checking Snapstar Compatibility..
2020-11-30T02:16:04.0000427+08:00 DEBUG VSC com.netapp.aegis.vsphere.VsphereService Connecting to vSphere with session fdc5fb98045ec2ac756456a1817ca8576fc9ba74
2020-11-30T02:16:04.0000490+08:00 WARN VSC com.netapp.aegis.currency.OntapCurrencyManager WARNING_SNAPSERVER_NOT_REGISTERED
  • Can not ping the IP address of the VSC server.

 

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