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SMBR fails after SC authentication with "No databases present"

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344
Visibility:
Public
Votes:
1
Category:
single-mailbox-recovery-smbr
Specialty:
snapx
Last Updated:

Applies to

  • SnapCenter Server (SC) 4.3.1P2
  • Single Mailbox Recovery (SMBR) 8.3
  • Role-based access control (RBAC)

Issue

  • After entering SC authentication details under SMBR, error message appears.
  • Error:  "No databases present. Please contact a technical support representatives."

 

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