SMBR failing with "Command Mount-SdSnapshot failed" cause by missing Powershell Module

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 722

Visibility:: Public

Votes:: 0

Category:: single-mailbox-recovery-smbr

Specialty:: snapx

Last Updated:

Applies to

Single Mailbox Recovery (SMBR)
SnapCenter (SC)
SnapCenter Plug-in for Exchange (SCE)
SnapDrive for Windows (SDW)

Issue

During recovery when you select Mount/Launch button the GUI will display:
"Command Mount-SdSnapshot failed. Please contact technical support representative"
SnapshotManager.log might include the one of the following statement:
1. A parameter cannot be found that matches parameter name 'AutopickMountPoint'.Exception stack:
2. ERROR ao - Command execution error: FullyQualifiedErrorId: System.ArgumentExceptionException message: Input path '<LUN_Path>' is not supported :Exception stack: