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NetApp Knowledge Base

ONTAPClusterCreateJoinOperationFailed because of slow backend storage

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45
Visibility:
Public
Votes:
0
Category:
ontap-select
Specialty:
cloud
Last Updated:

Applies to

  • NetApp ONTAP Select (OTS)
  • NetApp ONTAP Select Deploy
  • VMware ESXi
  • Cisco UCSC-C240-M4L

Issue

  • The VM will boot up very slow and eventually hit the following panic:

clipboard_e0c499cb7aaad835b2e24cb6c0474ee1d.png

 

  • The sdotadmin_server.log will report that the ONTAPClusterCreateJoinOperationFailed because of timeout:

PATH:
(ONTAPdeploy) !bash
admin@ONTAPdeploy: cd /opt/netapp/log

 

2021-09-02 15:27:30,674|ERROR| 1055|565311|logger.py|132|ClusterZapis.py|269:z_get_cluster_create_progress| Cluster [cluster01-mgmt]: cluster-create-join-progress zapi exception: [timeout('timed out')
2021-09-02 15:27:30,748| INFO| 1055|565311|logger.py|132|event.py|134:__init__| <event(id>
2021-09-02 15:27:30,750|DEBUG| 1055|565311|job.py|364|Updated [failed:True] ONTAPClusterCreateJoinOperationFailed: ONTAP cluster create failed during cluster join operation on cluster "cluster01-mgmt". Reason: timeout('timed out').
 
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