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NetApp Knowledge Base

How to upload a Data ONTAP 7-Mode core file for analysis

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Category:
data-ontap-7
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core
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Applies to

  • Data ONTAP 7 and earlier    
  • Data ONTAP 8.1 7-Mode    
  • Data ONTAP 8.2 7-Mode    
  • Data ONTAP 8 7-Mode 

Description

This document describes the procedure on how to upload a Data ONTAP 7-Mode core file for analysis.

When a system panic or crash occurs, the memory contents are saved as core files on the system. NetApp can analyze these core files to diagnose the reason for the panic and suggest corrective action.

Note: If the file is not a core file (for example, a Windows event log, a messages log, or Perfstat), proceed to the 'Upload the core file' section below.

For information on uploading a clustered Data ONTAP core file, see KB  How to upload a Data ONTAP 8.x Cluster-Mode core file for analysis

 

 

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