Skip to main content
NetApp Knowledge Base

Cannot send AutoSupport e-mail, error message: Unknown User

Views:
369
Visibility:
Public
Votes:
0
Category:
data-ontap-7
Specialty:
7dot
Last Updated:

Applies to

  • Data ONTAP 7 and earlier
  • SMTP
  • AutoSupport

Issue

Unable to send AutoSupport e-mails and the following error message is reported:

-OR-

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device