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Object.store.unavailable: Unable to connect to the object store

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • Object store

Issue

  • ONTAP reports an unavailable object store: 

Object.store.unavailable: Unable to connect to the object store "Object_Name" from node xxx.Reason: Operation Timedout

  • Object Store is not reachable outside ONTAP with the ping command: 

ping object_store_server_name

  • A timeout occurs when DNS does not respond within the configured timeout period. The following errors are logged in EMS:

[NODENAME: mgwd: dns.server.timed.out:error]: DNS server x.x.x.x did not respond to vserver = svm3 within timeout interval.

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