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NetApp Knowledge Base

Windows application hangs, when accessing file on cifs share

Views:
117
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
cifs
Last Updated:

Applies to

  • ONTAP 9
  • Acrobat Reader
  • Windows Explorer ( Windows 10 Enterprise 20H2 )
  • CIFS

Issue

Acrobat Read on Windows 

  • application DfP-LocalSigner is used to digitally sign documents
  • application reads the document from the cifs share
  • Acrobat Reader is used to sign the document
  • application writes/update the document on/to the cifs share
  • Acrobat Reader will sometimes hang

Windows Explorer on Windows 10 Enterprise 20H2

  • Persistent cifs share
  • Client switches from offline to online mode
  • Windows Explorer hangs or crashes

 

 

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