Upgrade validation check fails to execute on shelves and sensors
Applies to
ONTAP 9
Issue
The following error message occurs during validation of an ONTAP upgrade:
::> cluster image show-update-progress
Estimated Elapsed
Update Phase Status Duration Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks failed 00:10:00 00:04:21
Details:
Pre-update Check Status Error-Action
-------------------- ----------------- --------------------------------------
Shelves and Sensors Error Error: Validation check failed to
check execute properly.
Action: If the problem persists after
retrying, delete the package and
download again
Additionally, commands like 'system node environment sensors show'
or 'system node power show'
return timeout errors:
::> system node environment sensors show
Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
node-1a
PSU2 FRU normal GOOD
PSU1 FRU normal GOOD
SP Status normal IPMI_HB_OK
mSATA Status normal OK
mSATA Pres normal PRESENT
Warning: Unable to list entries on node node-1a. The Service
Processor on node "node-1a" is not reachable. Verify that
the SP or BMC is online, verify that api-service is enabled on the SP
or BMC, verify that the partner node is running, check if pings from
SP or BMC to partner node work, check if hw-assist keep-alives are
normal, check that network ports are configured correctly and are
functional (up). Then, try the command again.
node-1b
PSU2 FRU normal GOOD
Warning: Unable to list entries on node node-1b. Timeout: Operation
"environment_sensors_iterator::next_imp()" took longer than 50
seconds to complete [from mgwd on node "node-1a" (VSID: -1)
to mgwd at 192.168.205.7]
Error: show failed: Timeout: Operation
"environment_sensors_iterator::next_imp()" took longer than 50 seconds
to complete [from mgwd on node "node-1a" (VSID: -1) to mgwd at
192.168.205.7]
6 entries were displayed.