Upgrade validation check fails to execute on shelves and sensors

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Views:: 3,210

Visibility:: Public

Votes:: 5

Category:: ontap-9

Specialty:: core

Last Updated:

Applies to

ONTAP 9

Issue

The following error message occurs during validation of an ONTAP upgrade:

::> cluster image show-update-progress Estimated Elapsed Update Phase Status Duration Duration -------------------- ----------------- --------------- --------------- Pre-update checks failed 00:10:00 00:04:21 Details: Pre-update Check Status Error-Action -------------------- ----------------- -------------------------------------- Shelves and Sensors Error Error: Validation check failed to check execute properly. Action: If the problem persists after retrying, delete the package and download again

Additionally, commands like 'system node environment sensors show' or 'system node power show' return timeout errors:

::> system node environment sensors show Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi ---- --------------------- ------ ----------- -------- -------- ------- ------- node-1a PSU2 FRU normal GOOD PSU1 FRU normal GOOD SP Status normal IPMI_HB_OK mSATA Status normal OK mSATA Pres normal PRESENT Warning: Unable to list entries on node node-1a. The Service Processor on node "node-1a" is not reachable. Verify that the SP or BMC is online, verify that api-service is enabled on the SP or BMC, verify that the partner node is running, check if pings from SP or BMC to partner node work, check if hw-assist keep-alives are normal, check that network ports are configured correctly and are functional (up). Then, try the command again. node-1b PSU2 FRU normal GOOD Warning: Unable to list entries on node node-1b. Timeout: Operation "environment_sensors_iterator::next_imp()" took longer than 50 seconds to complete [from mgwd on node "node-1a" (VSID: -1) to mgwd at 192.168.205.7] Error: show failed: Timeout: Operation "environment_sensors_iterator::next_imp()" took longer than 50 seconds to complete [from mgwd on node "node-1a" (VSID: -1) to mgwd at 192.168.205.7] 6 entries were displayed.