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Unsupported switch alert for NS224 NSM after ONTAP upgrade

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546
Visibility:
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0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • NS224 Shelf
  • ONTAP upgrade to 9.10.1P3 

Issue

  • System Health alert error seen after upgrading to 9.10.1P3:

::> system health alert show
               Node: node_name
           Alert ID: SwitchCommunityString_Alert
 (aa:bb:cc:dd:ee:ff) 0000.1111.2222.3333 
           Severity: Major
                 ...
     Probable Cause: Ethernet switch "0000.1111.2222.3333
                     (aa:bb:cc:dd:ee:ff)" with IP address "192.168.0.1" is
                     not reachable via SNMP. Incorrect SNMP community
                     string might be configured on the Ethernet switch.
    Possible Effect: Ethernet switch communication problems and
                     accessibility issues.
 Corrective Actions: Check the SNMP community string on the Ethernet switch
                     to verify that the expected community string is
                     configured. Use the "system switch ethernet show
                     -snmp-config" command to view the expected community
                     string.

               Node: node_name
           Alert ID: UnsupportedSwitch_Alert
 (aa:bb:cc:dd:ee:ff) 0000.1111.2222.3333
           Severity: Major
                 ...
     Probable Cause: Unsupported Ethernet switch is detected.
    Possible Effect: Communication problems and network connectivity issues
                     occur.
 Corrective Actions: Unsupported Ethernet switch "0000.1111.2222.3333
                     (aa:bb:cc:dd:ee:ff)" found. Connect a supported
                     Ethernet switch to the network.
2 entries were displayed.

  • The NS224 shelf is then discovered as a storage network switch through LLDP:

::> system switch ethernet show
Switch                      Type               Address          Model
--------------------------- ------------------ ---------------- ---------------
 (aa:bb:cc:dd:ee:ff)        storage-network    192.168.0.1      OTHER
             Serial Number: Unknown
              Is Monitored: false
 (aa:bb:cc:dd:ee:ff) Model: OTHER is not qualified in a storage-network
          Software Version: NetApp NS000.NSM000.SH00.A (v.0000)
            Version Source: LLDP

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