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Unresponsive Service Processor - Error: show failed: RPC: Unable to send

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data-ontap-7
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hw
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Applies to

Service Processor (SP)

Issue

  • When attempting to query the Service Processor (SP) via the terminal or OnCommand system manager, an RPC error is received:

::> system service-processor network show
    Error: show failed: RPC: Unable to send

::> service-processor show
  (system service-processor show)
                               IP           Firmware
Node          Type Status      Configured   Version   IP Address
------------- ---- ----------- ------------ --------- -------------------------
node-s01 SP online  true         4.8       XXX.XX.XXX.XXX

Error: show failed: RPC: Unable to receive
3 entries were displayed.

  • EMS Logs raises:

    [Node: kernel: bsdsocket.queueLimit.reached:error]: Number of connection requests for the socket bound to port 935 having the IP address * has reached the limit of 1536 connections.
    The socket uses TCP protocol. This event has occurred 133 times since the last warning.

  • SP-MGMT-MLOG-TXT.GZ raises:

    [kern_servprocd:info:44610] 0x80f607400: 0: ERR: Servprocd::SpUpdate: GetSpVersion: Unable to determine  current SP firmware version : RPC: Unknown host
    [kern_servprocd:info:44610] 0x80f607400: 0: ERR: Servprocd::SpUpdate: GetNewSpFw: unable to obtain current SP firmware version.
    [kern_servprocd:info:44610] 0x80f605b00: 0: WARNING: librpcpool: Dispatcher not making forward progress 2011
    [kern_servprocd:info:44610] 0x80f605b00: 0: WARNING: librpcpool: Dispatcher not making forward progress 2011

 

 

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