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Unable to use offline files with dynamic home directories

Unable to use offline files with dynamic home directories

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Visibility:: Public

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Category:: ontap-9

Specialty:: nas

Last Updated:

Applies to

ONTAP 9
SMB
Offline files
Dynamic home directories

Issue

Users are unable to use offline files with dynamic home directories
- If offline files are enabled on the client, the dynamic home directory is inaccessible
Packet traces and secd logs from the storage side shows below events:
- working (STATUS_SUCCESS) [client authenticates with correct credentials]
  - Domain user '<domain>\<user-account>' authenticated via Kerberos
  - Windows user '<domain>\<user>' mapped to UNIX user 'pcuser'
- non-working (STATUS_BAD_NETWORK_NAME) [client authenticates with incorrect credentials]
  - Domain user '<domain>\<machine-account>$' authenticated via Kerberos
  - Mapping machine account '<machine-account>$' to the default UNIX user pcuser
The share name (share: %w$, path: %w) gets translated to:
- working
  - \\<server>\<user-account>$
- non-working
  - \\<server>\<machine-account>$