Skip to main content
NetApp Knowledgebase

Unable to communicate with external capacity tier: Reason: Capacity tier is unreachable for ONTAP 9

Views:
159
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Fabric Pool
  • StorageGRID

Issue

  •  Unable to connect to the external storage tier to StorageGRID.
    • mgwd: ktls.failed:notice]: "The TLS connections have failed several times with remote host '10.XX.XX.XX' in IPspace '429496XXXX', for which the latest reason given is: OpenSSL: error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed."
  • You see the following alert in the OnCommand System Manager under the storage tiering:
  • Also you see the storage tier status will be unavailable from CLI command ouput:
  • cluster_02::*> storage aggregate object-store show
            Aggregate      Object Store Name Availability
            -------------- ----------------- -------------
            aggr01         sgws_123          unavailable
            aggr02         sgws_123          unavailable

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support