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System Manager reports "The partner node details were not found for the node" during Initialize Storage System process

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ontap-9
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core
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Applies to

  • ONTAP 9
  • ONTAP System Manager (OSM) new cluster WIZARD

Issue

  • After entering initial information for a new ONTAP cluster setup and browsing to System Manager via the node management IP address, only one node is seen
  • the HA partner is not seen, and the following error is presented in the Initialize Storage System section:

The partner node details were not found for the node with the following serial number: . If all the nodes were not found, then check the node connections, reload the cluster setup wizard, and then try to set up the cluster again.

System Manager Error.JPG

 

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