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Slow performance with vscan enabled due to overloaded or disconnected AV Scanner/s

Slow performance with vscan enabled due to overloaded or disconnected AV Scanner/s

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Views:: 1,736

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: nas

Last Updated:

Applies to

ONTAP 9
Vscan
Trend Micro
Symantec

Issue

Slow performance / High latency in CIFS, introduced by Vscan.
Disabling Vscan resolves the latency issue

Mon Dec 20 16:20:54 +0000 [cluster1: kernel: Nblade.vscanNoRegdScanner:error]: For Vserver "svm1", AV Connector running on the AV server "10.xx.xxx.xxx" does not have a registered scan-engine to it.
Mon Dec 20 16:20:54 +0000 [cluster1: OffboxVScanTableUpd: Nblade.scannerDisconnected:notice]: Vserver "svm1" disconnected from Vscan server (IP: 10.xxx.xxx.xxx).

Networking issues have been ruled out