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NetApp Knowledge Base

Simpana Media Agent reports processVolSnapOperation Connection error

Views:
69
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
dp
Last Updated:

Applies to

  • ONTAP 9
  • Commvault Simpana

Issue

  • Media Agent reports:

CVMMSnapAPI::processVolSnapOperation() - Response from MM -- << OpType[5: Prepare] SnapJob[0] SrcClient[12751] MountHost[0] VmHostId[0] OpSrc[1: IDA] OpMode[3: HWDB] Flags[0] HopCount[0] Status[60500] Error[60522] ErrStr[Connection failed. Error[Connection error.]] >>

  • No issue seen on ONTAP MGWD log for failed APIs
  • Media Agent can Ping the ONTAP cluster with no issue

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