Skip to main content
NetApp Knowledge Base

SP upgrade fails - ERROR : SP FW Update Unsuccessful

  1. Last updated
  2. Save as PDF
Views:
873
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

ONTAP 9

Issue

The sp update is failing: 

FW package install failed.....FAILED
Cleaning up...
ERROR : SP FW Update Unsuccessful

Example:

SP> sp update http://XXXXX/netapp/sp/sp/SP_FW.tar.gz
NOTE: In most cases, ONTAP will automatically update the SP firmware with a compatible firmware version in the background and no action is required from you. 
Manually installing the SP firmware using this command may result in incompatible combinations of ONTAP and SP firmware. 
Use of this command is not recommended. New SP version : 1.2.3
Do you wish to continue? (y/n) : y 
Downloading package...
Uncompressing package...(md5sum=b77bf458aaefa591da120f2da101d35f) 
Unarchiving package...
Inspecting firmware...
Installing package...
Firmware install failed. Error message: Metadata info not present in destination partition
FW package install failed.....FAILED
Cleaning up...
ERROR : SP FW Update Unsuccessful

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.