Skip to main content

NetApp wins prestigious Coveo Relevance Pinnacle Award. Learn more!

INSIGHT Japan :2023年 1月25日(水)ANAインターコンチネンタルホテル開催 へ参加・申込を行う

NetApp Knowledge Base

Remote TKLM servers are not reachable during boot process after update to ONTAP 9.8

Views:
83
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • Tivoli Key Lifecycle Manager (TKLM)
  • ONTAP 9.8

Issue

The following errors were seen during the boot process advising that the remote key servers were no longer reachable after the update:
 
[Sep  4 10:50:00]: 0x808806100: 0: ERR: kmip2::import_keys: [getAks]:199: Caught KmipException: KmipLocateException: IO (10) while importing keys from the external key server 10.255.138.52:5696
e[Sep  4 10:50:00]: 0x808806100: 0: ERR: kmip2::kmipCmds::KmipConnection: [cryptsoftErrorCb]:125: Error: distro/kmip_io.c: 243: error: 10: msg: KMIP_xmit:KMIP_send
[Sep  4 10:50:00]: 0x808806100: 0: ERR: kmip2::kmipCmds::KmipConnection: [cryptsoftErrorCb]:125: Error: distro/kmip_cmd.c: 2514: error: 10: msg: KMIP_CMD_xmit:KMIP_xmit
[Sep  4 10:50:00]: 0x808806100: 0: ERR: kmip2::kmipCmds::KmipConnection: [cryptsoftErrorCb]:125: Error: distro/kmip_umsg.c: 433: error: 10: msg: cmd_locate
[Sep  4 10:50:00]: 0x808806100: 0: ERR: kmip2::kmipCmds::KmipConnection: [cryptsoftErrorCb]:125: Error: src/kmipCmds/KmipLocateCmd.cc: 109: error: 10: msg: KMIP_CMD_locate
[Sep  4 10:50:00]: 0x808806100: 0: ERR: kmip2::import_keys: [getNveKeys]:263: Caught KmipException: KmipLocateException: IO (10) while importing keys from the external key server 10.255.138.52:5696


kmip2_client: There was an error while importing the keys from external key server: 10.255.138.52:5696. Err: 0

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device