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Post upgrade, configuration backup upload fails via FTPS

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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.10.1 prior to 9.10.1P2
  • ONTAP 9.9.1P5
  • ONTAP 9.8P9
  • ONTAP 9.7P17
  • ONTAP 9.6P17
  • ONTAP 9.5P19
  • FTPS

Issue

  • Attempting to upload system configuration backups via FTPS fails with the following error;

Netapp::*> system configuration backup upload -node node-1 -backup Netapp.weekly.2022-03-06.00_25_00.7z -destination ftps://User:Netapp1!@10.216.33.195 -validate-certificate true
Uploading the configuration backup file.


Error: command failed: Upload operation of configuration backup file exited with error: Failed to upload configuration backup file "/mroot/etc/backups/config/Netapp.weekly.2022-03-06.00_25_00.7z" to
       "ftps://User:Netapp1!@10.216.33.195/Netapp.weekly.2022-03-06.00_25_00.7z". Error: Upload failed (at start/before it took off) : Failed FTP upload: 425.

  • During automatic upload attempts the event log will show errors similar to the following:

[cluster1-01: mgwd: configbr.uploadFailed:error]: Configuration backup file /mroot/etc/backups/config/cluster1-01.8hour.2022-02-10.18_15_04.7z cannot be uploaded to the destination URL ftps://ftpserver.domain.local/cluster1-01.8hour.2022-02-10.18_15_04.7z. Error: 'Transferred a partial file : SSL shutdown timeout'.
 [cluster1-01: mgwd: configbr.uploadFailed:error]: Configuration backup file cluster1-01.8hour.2022-02-10.18_15_04.7z cannot be uploaded to the destination URL ftps://ftpserver.domain.local. Error: 'Upload operation of configuration backup file exited with error: Failed to upload configuration backup file "/mroot/etc/backups/config/cluster1-01.8hour.2022-02-10.18_15_04.7z" to "ftps://ftpserver.domain.local/cluster1-01.8hour.2022-02-10.18_15_04.7z". Error: Transferred a partial file : SSL shutdown timeout.'.

 

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