Skip to main content
NetApp Knowledge Base

Panic string: process on cpu4 hung (ialloc_prod_proc_handler) for 5001 milliseconds!

Views:
310
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

ONTAP 9.10.1 or newer

Issue

A panic is seen, or the following message may be seen in the event log
 
Panic string: process on cpu4 hung (ialloc_prod_proc_handler) for 5001 milliseconds! in SK process ialloc_prod_proc_handler on release 9.11.0P1 (C)
Panic occurred at: Fri May  6 06:24:36  2022
Panic in process: ialloc_prod_proc_handler
Stack frame 0: maytag.ko::sk_save_stackframes(0xffffffff8a377ad0) + 0x30
Stack frame 1: maytag.ko::kmod_dumper(0xffffffff893db400) + 0x6ca
Stack frame 2: kernel::dumpcore_on_dumpstack(0xffffffff80c31a60) + 0x5c
Stack frame 3: kernel::doadump(0xffffffff806b3380) + 0x50
Stack frame 4: kernel::kern_reboot(0xffffffff806b2b60) + 0x403
Stack frame 5: kernel::vpanic(0xffffffff806b36c0) + 0x4ba
Stack frame 6: kernel::panic(0xffffffff806b3450) + 0x42
Stack frame 7: kernel::sk_panic(0xffffffff806b3e60) + 0x62
Stack frame 8: maytag.ko::sk_timeout_cpuhog_mycpu(0xffffffff8b01a370) + 0x17b
Stack frame 9: kernel::statclock(0xffffffff80647910) + 0x29
Stack frame 10: kernel::cpu_et_frequency(0xffffffff80b0be30) + 0xb6e
Stack frame 11: kernel::cpu_et_frequency(0xffffffff80b0be30) + 0xe52
Stack frame 12: kernel::lapic_handle_timer(0xffffffff80b247a0) + 0xa2
Stack frame 13: kernel::Xtimerint(0xffffffff80ab79a0) + 0x128
Stack frame 14: maytag.ko::vdb_lock(0xffffffff8b042e40) + 0x33
Stack frame 15: maytag.ko::ialloc_process_work_item(0xffffffff89a78920) + 0x3f
Stack frame 16: maytag.ko::ialloc_producer_proc_helper(0xffffffff89a78530) + 0x312
Stack frame 17: maytag.ko::pub_ialloc_producer_proc(0xffffffff89a784e0) + 0xb
Stack frame 18: kernel::fork_exit(0xffffffff80672e50) + 0xb2
Stack frame 19: kernel::fork_trampoline_sk(0xffffffff80ab6b30) + 0xe
Process ialloc_prod_proc_handler ran for 2005 milliseconds
Long running process: ialloc_prod_proc_handler
Stack frame 0: maytag.ko::sk_save_stackframes(0xffffffff8a377ad0) + 0x30
Stack frame 1: maytag.ko::misc_set_stack_info(0xffffffff89630cb0) + 0x45
Stack frame 2: maytag.ko::sk_cpuhog_report(0xffffffff88020580) + 0xda
Stack frame 3: maytag.ko::sk_timeout_cpuhog_mycpu(0xffffffff8b01a370) + 0xf7
Stack frame 4: kernel::statclock(0xffffffff80647910) + 0x29
Stack frame 5: kernel::cpu_et_frequency(0xffffffff80b0be30) + 0xb6e
Stack frame 6: kernel::cpu_et_frequency(0xffffffff80b0be30) + 0xe52
Stack frame 7: kernel::lapic_handle_timer(0xffffffff80b247a0) + 0xa2
Stack frame 8: kernel::Xtimerint(0xffffffff80ab79a0) + 0x128
Stack frame 9: maytag.ko::ialloc_process_work_item(0xffffffff89a78920) + 0x3f
Stack frame 10: maytag.ko::ialloc_producer_proc_helper(0xffffffff89a78530) + 0x312
Stack frame 11: maytag.ko::pub_ialloc_producer_proc(0xffffffff89a784e0) + 0xb
Stack frame 12: kernel::fork_exit(0xffffffff80672e50) + 0xb2
Stack frame 13: kernel::fork_trampoline_sk(0xffffffff80ab6b30) + 0xe
Process ialloc_prod_proc_handler ran for 3012 milliseconds
Stack frame 9: maytag.ko::ialloc_check_heuristics(0xffffffff89a78a90) + 0x60
Stack frame 10: maytag.ko::ialloc_process_work_item(0xffffffff89a78920) + 0xbc
Stack frame 11: maytag.ko::ialloc_producer_proc_helper(0xffffffff89a78530) + 0x312
Stack frame 12: maytag.ko::pub_ialloc_producer_proc(0xffffffff89a784e0) + 0xb
Stack frame 13: kernel::fork_exit(0xffffffff80672e50) + 0xb2
Stack frame 14: kernel::fork_trampoline_sk(0xffffffff80ab6b30) + 0xe

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.