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"Access denied" error seen by Windows clients as ONTAP maps users to pcuser instead of the appropriate UNIX user

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Category:
ontap-9
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nas
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Applies to

  • ONTAP 9
  • CIFS/SMB

Issue

  • "Access denied" error is seen when windows shares are accessed from a UNIX security-style volume.
  • Windows users get mapped to the default unix user (pcuser) instead of the appropriate UNIX user.

cluster1::> set -privilege advanced

Warning: These advanced commands are potentially dangerous; use them only when directed to do so by NetApp personnel.
Do you want to continue? {y|n}: y

cluster1::*> vserver services access-check name-mapping show -node node1 -vserver vs1 -direction win-unix -name DOMAIN\user1

'DOMAIN\user1' maps to 'pcuser'

 

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