ONTAP continues to operate with all fans missing in FAS8300/FAS8700/A400 platforms
Applies to
- ONTAP 9
- FAS8300
- FAS8700
- AFF A400
Issue
- During boot the following error is observed:
BMC self-test: Softfail.
- While running system diagnostics the BMC Selftest fails:
============================================================
BMC Test:
============================================================
BMC Selftest Test Start: 2022-02-05 23:27:48
Selftest: device corrupted
FRU device not accessible
FAILED
- The system fans for a single node show as NOT_PRESENT:
cluster1::> system node environment sensors show -state !normal
Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
cluster1-01
Fan1 Present fault
NOT_PRESENT
Fan2 Present fault
NOT_PRESENT
Fan3 Present fault
NOT_PRESENT
Fan4 Present fault
NOT_PRESENT
Fan1 fault
NOT_PRESENT
Fan2 fault
NOT_PRESENT
Fan3 fault
NOT_PRESENT
Fan4 fault
NOT_PRESENT
8 entries were displayed.